Yuki synchronisations experiencing delays

Incident Report for Silverfin

Resolved

Degraded Yuki syncing performance was caused because of a change request of our partner on the Yuki synchronisations. The progress on the final solution still ongoing. If there are delays on the synchronisations, this will now be displayed in the yellow synchronisation bar.

Posted Jul 18, 2023 - 13:01 CEST

Identified

Yuki synchronisations can experience some delays. This is caused of a tuning process to improve Yuki synchronisations in the future. The synchronisation will run, but can stay in the queue for a while. If the sync is failing due Time-out error, please try again via the syncing arrows. We apologise for any inconvenience.

Posted Jul 18, 2023 - 10:13 CEST

This incident affected: Silverfin (Syncing).